Policies

Copyright Policy

The Ezra Institute (which includes the Ezra Institute for Contemporary Christianity (Canada), the Ezra Institute USA (USA), and the Ezra Centre for Christian Thought (UK)) is entrusted with the stewardship of the intellectual property, including copyrights, that it creates. The Ezra Institute exists to demonstrate and proclaim the truth, beauty, and freedom of the gospel of the Lordship of Jesus Christ. The generous support of donors enables us to provide access to our material free of charge. We encourage the sharing of Ezra Institute material, subject to the terms of this Copyright Policy.

By using this website and its associated products, you agree to be bound by this Copyright Policy. Such use of the Ezra Institute website and any content contained herein does not vest in the user any rights of ownership or any license, assignment, or transfer of copyright.

Audio/ Video Resources

You may duplicate and share copies of audio and video resources without prior permission subject to the following terms:

  1. Do not alter or edit the material in any way.
  2. Do not charge for the material.
  3. Do not reuse any logos or trademarks of the Ezra Institute.
  4. Include the following information: Title of resource (link to original content), Copyright [year of publication] by [name of author/ speaker], Ezra Institute (link to www.ezrainstitute.com).
  5. Sermons hosted on the Ezra Institute website may be shown in group settings.

Online Text Resources

Online text resources, including but not limited to blog posts, articles, and digital publications, may be posted on your website under the following conditions:

  1. Do not alter or edit the material in any way.
  2. Do not charge for the material.
  3. Include the following information: Title of resource (link to original content), Copyright [year of publication] by [name of author/ speaker], Ezra Institute (link to www.ezrainstitute.com).

Print Resources

Use of print resources, including but not limited to books and journals, may be quoted in print or online, provided the original source is cited and these excerpts do not exceed 250 words.

Permission Requests

To request permission to use an Ezra Institute resource in a manner not expressed in the terms of this policy, please email us at admin@ezrainstitute.com, or call 1.423.287.5656

Privacy and Store Policy  

The Ezra Institute is committed to protecting your privacy and wants you to feel comfortable using our websites. We will never willfully sell, trade, rent, disclose, or make available personally identifying information about you to any third party without first receiving your permission, except when we believe in good faith that the law requires it or to protect the rights or property of The Ezra Institute. Please take a moment to read the following policy statement to understand how we collect, use, and safeguard the personal information you provide to us on the website. This policy may change from time to time, so please check back periodically. Using our website demonstrates your consent to the collection and use of information pursuant to the disclosures in this Policy.  

Legal Basis for Processing  

We process your data based on the following lawful bases:  

  • Consent: Where you have provided your explicit consent for us to process your personal data.  
  • Contractual Necessity: Where the processing of your data is necessary to fulfill a contract with you (e.g., processing orders).  
  • Legal Obligation: Where we are legally required to process your data (e.g., for tax purposes).   
  • Legitimate Interests: Where the processing is necessary for our legitimate interests, and your rights and interests do not override those interests.  

Your Rights (For UK Users) 

Under the UK GDPR, you have the following rights regarding your personal data:  

  • Access: You have the right to request access to the personal data we hold about you.  
  • Rectification: You have the right to request correction of any inaccuracies in your personal data.  
  • Erasure: You have the right to request the deletion of your personal data under certain circumstances.  
  • Restriction: You have the right to request the restriction of processing your personal data under certain conditions.  
  • Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.  
  • Objection: You have the right to object to the processing of your personal data, particularly in relation to direct marketing.  

To exercise any of these rights, please contact us using the details provided at the end of this policy.  

International Transfers  

If we transfer your personal data outside of the UK, we will ensure that it is protected by appropriate safeguards, such as Standard Contractual Clauses, in accordance with UK GDPR.  

Information Collected And How We Use It   

We may collect two different types of information including non personally-identifying information, and personal information that you voluntarily supply when utilizing a service offered at this website.  

Non-Personal Information  

Our site tracking program collects aggregate information about the number of visitors, types of browsers used, Internet Service Providers (ISP) used, visit times and length, pages visited, referring pages, and exit pages (commonly known as log files). This information helps us measure the popularity, traffic, and effectiveness of various areas of this website and allows our visitors to have a better experience.  

Personal Information  

We collect personal information in order to provide certain online marketing services to our customers. For example, if you:  

  • Place a product order, we will collect and use your name, address, phone number or e-mail address, and credit card information to fulfill your order.  
  • Request promotional items, we will collect and use your name and address, or e-mail address to fulfill your request.  

When obtaining information from you, The Ezra Institute will ask only for the information we need to provide the product or service you have requested.  

In such events that The Ezra Institute or any of its assets are acquired by a third party, personal information acquired by us may be one of the assets transferred to the third party.  

Data Retention  

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. The retention period will vary depending on the nature of the data and the purposes for which it is processed.  

Security of Personal Information  

The Ezra Institute employs physical, electronic, and procedural safeguards to protect the personal information you provide to us.  

Disclosure Of Your Personal Information  

The Ezra Institute does not sell or exchange names or any other information about our customers with any company outside of The Ezra Institute, except for business partners that participate in the requested fulfillment of services such as purchase delivery, online marketing, direct mail, and e-mail.  

The Ezra Institute may disclose your personal information to government agencies or regulatory authorities when deemed necessary. Of course, The Ezra Institute will never reveal your personal information to any third party without your prior knowledge and consent, unless the Institute is required to do so by law.  

Children  

Ezrainstitute.com is not directed to, nor do we knowingly collect any personal information, from children under 13. In compliance with the UK GDPR, we require parental consent for the processing of personal data related to children under the age of 13.  

Cookies  

The term “cookie” refers to small text files that are transferred from a website to a visitor’s computer hard drive to enable the host website to track the visitor’s activities while on the website. Cookies can enhance the service you receive at our site and allow The Ezra Institute to determine the effectiveness and popularity of our site. Our cookies do not contain any personally-identifying information, such as your name, or sensitive information, such as your credit card number. Web browsers often allow you to erase existing cookies from your hard drive, block the use of cookies and/or be notified when cookies are encountered. If you elect to block cookies, please note that you may not be able to take full advantage of the features and functions of the site.  

We use cookies based on your consent, which you can manage through our cookie settings. You can withdraw your consent at any time by adjusting your browser settings or through our website’s cookie management tool.  

Changes To The Privacy Policy  

We recommend that you review this Privacy Policy periodically, as The Ezra Institute reserves the right to change its provisions at any time. If we decide to change provisions of our Privacy Policy, we will post the changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we may disclose it. Your continued use of ezrainstitute.com following the posting of changes to this Privacy Policy will mean you accept these changes.  

Contact Information  

For any questions or concerns regarding this policy or to exercise your data protection rights, please contact us at:  

Ezra Institute for Contemporary Christianity  

Attention: Data Protection Officer  

5519 Highway 153, Unit 11  

Chattanooga TN, 37343  

United States  

Email: admin@ezrainstitute.com 

Cancellations

The Ezra Institute reserves the right to cancel any event up to 3 months prior to the start date.  In this instance, registrants will be promptly notified and registration costs fully refunded.

All cancellation and refund requests must be made to the Ezra Institute office at 423.287.5656 or by emailing  admin@ezrainstitute.com.

For multi-day training and conference events (e.g. Worldview Youth Academy):

Refund requests received at least 3 months prior to the start of the event will be honored in full, minus any non-refundable deposits paid, plus a $25 cancellation processing fee. Refunds received up to 2 months prior will receive a 50% refund exclusive of non-refundable deposits paid and a $25 cancellation processing fee. No refunds will be granted within one month prior to the event; however, all registrations are transferrable within 2 weeks of the event to another approved candidate free of charge and upon submission and acceptance of the necessary application paperwork.

For single-day conferences (e.g. Mission of God Conference):

Refund requests received at least 1 month prior to the start of the event will be honored in full, minus a $10 cancellation  fee. No refunds will be granted within one month prior to the event; however, all registrations are transferrable anytime.  To transfer, simply call our office at 423.287.5656 or email admin@ezrainstitute.com to request a transfer and to provide the new attendee’s name.

Group Ticket Cancellations (as applicable):

There are no refunds for group registrations, but group member registrations can be transferred if a member of the group is not able to attend. Take the confirmation letter to the registration desk at the conference, and volunteers there will print a name badge for the transferred group member.